When the lights go out, we get them back on.
Hurricanes, ice storms, tornadoes, and floods all damage power systems. We help utilities and communities restore service as fast as possible. Materials sit ready at three regional yards. Over 220 field staff can be on the road within 12 hours of a call.
Someone picks up 24/7/365. Internal go/no-go within 4 hours. Crews on the road within 12.
What we do when called in.
- A
Storm restoration
When a hurricane, ice storm, or tornado damages a utility’s system, we deploy crews to help rebuild distribution and transmission lines. This work is coordinated through regional mutual-aid groups.
- B
Replacing damaged poles
After a major storm, thousands of poles often need replacement. Our crews mobilize within 12 hours with field engineers who can adjust the plan as damage assessments come in.
- C
Repairing damaged wire
Repairing wire that has come down or been damaged — including using helicopters when ground access is cut off by flooding or debris.
- D
Long-stay deployments
Some storms need crews on site for two weeks or longer. We handle the lodging, meals, fuel, and crew rotations so our people stay safe and productive throughout the work.
- E
Mobile substations
When a substation is damaged or destroyed, we can deploy a mobile substation alongside the line crews so power can be restored faster than rebuilding from scratch.
What happens after the call comes in.
- 01
The call
A call comes in from a regional mutual-aid group or directly from a utility. We make the go/no-go decision within 4 hours and start the mobilization clock.
- 02
Mobilizing
Full-time crews assemble at their yards, materials get loaded onto trucks, and convoys head toward the affected area — all within 12 hours of the call.
- 03
Setting up
We establish a forward base camp near the work area — with lodging, fuel, meals, and tool maintenance — so crews are ready to work on day one.
- 04
Restoring power
Crews work daily under the utility’s emergency command structure, restoring service one section at a time and reporting progress every day.
- 05
Wrapping up
As customers come back online, crews start heading home. We package the final reporting and cost-recovery documentation for the utility or federal agency that called us.
Where we come from.
4400 Pasadena Fwy, Houston TX 77503
1875 Industrial Pl, Atlanta GA 30315
2200 W Buckeye Rd, Phoenix AZ 85009
9800 N Lake Rd, Fort Worth TX 76140
Common questions.
Preparing for storm season or active right now?
Agreement renewals, response coordination, and active storm events all route through the same desk. Calling the 24/7 phone line is the fastest path.